Last Updated: 8th November, 2024
1. Information We Collect
We collect and process the following types of information:
Business Information: Company name, industry, contact person, business address, and country.
Contact Information: Email address, phone number, and job title of relevant representatives.
Transactional Information: Details of purchases, orders, and services provided to you.
Financial Information: Payment-related details, including account numbers and billing addresses, as necessary for invoicing and payment processing.
Technical Data: IP address, browser type, and information about your use of our website for security, analytics, and website functionality purposes.
2. How We Use Your Information
The information we collect is used to:
Provide Our Services: Process and fulfill orders, provide customer support, and deliver the products and services you request.
Communication: Keep you informed about your orders, delivery updates, product availability, and other business matters.
Billing and Payment: Process payments and manage invoicing for products and services rendered.
Enhance Website and Services: Improve our website functionality and services by analyzing usage data and customer feedback.
Compliance: Meet legal and regulatory requirements, maintain records for tax and legal purposes, and prevent fraud.
3. How We Share Your Information
We do not sell or rent your personal or business information. However, we may share your information in the following circumstances:
Service Providers: We may share information with third-party vendors, payment processors, or logistics providers to assist with order fulfillment, payment processing, or shipping.
Business Partners and Suppliers: As part of our procurement and distribution process, we may share information with trusted suppliers or vendors located in countries like China, Mexico, Hong Kong, etc., to fulfill your orders.
Legal Compliance: We may share information to comply with applicable laws, regulations, or to respond to legal requests or obligations.
Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable steps to protect the information we collect from unauthorized access, misuse, or loss. While we use industry-standard security measures, no online data transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected or to meet legal, regulatory, or tax obligations. Once the information is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights concerning your personal information:
Access: Request access to the information we hold about you.
Correction: Request the correction of any inaccurate or incomplete information.
Deletion: Request that we delete your personal data, subject to certain exceptions.
Restrict Processing: Request that we limit the processing of your data under specific circumstances.
Withdraw Consent: If we process your data based on consent, you can withdraw consent at any time.
To exercise these rights, please contact us using the contact details below.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. International Data Transfers
As a global procurement and distribution company, we may transfer your information to our suppliers, vendors, and partners located outside your country, including but not limited to countries like China, Mexico, and Hong Kong. We take appropriate measures to ensure that these transfers comply with applicable data protection laws and safeguard your information.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. When updates occur, the revised Privacy Policy will be posted on our website with an updated "Last Updated" date. Your continued use of our services after such updates constitutes your acceptance of the revised Privacy Policy.
12. Contact Information
For questions regarding these Terms & Conditions, please reach out to us:
Email: sales@alphawavecorp.com
Phone: (415) 915-0168
Address: 1449 S Michigan Ave STE 13056 Chicago, IL 60606